Payment has to be made by EVP International payment system. You can find all information here:


VAT and Import Taxes

All prices on our website are inclusive of VAT at the current rate.



Your order will be processed upon receipt during regular working hours. Provided all items are in stock, delivery will be between two and three working days. Should an item be out of stock, you will be notified by email.


Delivery Delays

During sale time or unexpectedly busy times there may be a slight delay with delivery. If this is the case you will be notified by email. You may cancel any item which has not been dispatched to you by calling or emailing us at.


Our 100% Guarantee

If you wish to return an item for refund or exchange, please send it back in its original packaging and in saleable condition within ten days of receipt. Please note that P&P and returns postage are direct costs and cannot be refunded. Please get a proof of postage or send the item recorded. We regret that we cannot be responsible for any returns that get lost in the post. Returns should be sent to our Sales Department at the address listed on the dispatch note. Please include the dispatch note when returning an item(s).



Items returned for refund will be credited back in the manner that you paid for them and are processed as soon as possible, generally within 10 days of receipt.


Condition for Return

At Zippo Lithuania our priority is to ensure that you are highly satisfied with your purchase. In the unlikely event that you are not, please feel free to return your goods within 14 days of the purchase date for a full exchange or refund.


Any item can be returned to us for any reason provided it is returned in 'showroom condition' with its original packaging and with a valid receipt.


All items must be new, clean and unworn with all tags attached. All items must be returned in original packaging. No refund will be given if returned item has been worn or damaged.


Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt.


Items must be received within 10 Business Days once return authorization has been obtained, no exceptions. will credit your card or issue a store credit within 30 Business Days. Please note that you are responsible for all shipping and handling costs when effecting a return. guarantees customer satisfaction with our products. If you are not satisfied with your purchase, please let us know. We will do everything within reason to make it right for you.



Color Reproduction

We have made every effort to ensure that color reproduction of images and product text are as accurate as possible. However, slight variations may occur with color reproduction or text descriptions.



Consequential Loss

Zippo Lithuania shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way. Liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights.



Copyright and Trademarks

All rights are reserved. The copy, print or download of any of the material on this site for commercial use is totally prohibited. Extracts from the site may be forwarded to third parties solely for personal use and recommendations.



Company Details

Registered Office:

UAB "Žalčio žiedas"


VAT LT100008899219

Perkūnkiemio g. 13-91, LT-12114 Vilnius

Phone +370 675 33811


Prices include VAT at 21.00% where applicable.




Information and How We Use it:

We gather information to enable us to provide you with a product or service. The relevant information is also used by us, to communicate with you on any matter relating to the provision of the products or services or in general, for example by direct mail or email. We may also wish to provide you with information about special features on our web site or any other service or product we think may be of interest to you that is supplied by us. Your information will never be supplied or sold to any company or organization of any kind for marketing or advertising purposes and will not be disclosed to anyone without your explicit consent unless required to do so by law or to fulfill contractual obligations.



Sale of Business:

If the business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business and Terms & Conditions will still stand.